Professional Xactimate & Insurance Claim Training
About Conrad Insurance EduCATION
My Mission
At Conrad Insurance Education, my mission is to cultivate skilled insurance claims professionals. I focus on providing comprehensive training that blends theory and practical experience, ensuring my students are claims-ready.
Why Choose Conrad Insurance Education
Industry Veteran
Geoffrey Conrad is a native of New Orleans, Louisiana, with a Bachelor of Science in Business Administration from the University of Southern Mississippi and a Master of Business Administration from Walden University. With over 20 years of experience in the insurance claims industry, Geoffrey has become a trusted expert in training and development for property and catastrophe adjusters.
Xactimate Certified Trainer
All Xactimate training courses are led by Geoffrey Conrad, a 20+ year insurance claims professional and nationally recognized Xactimate Certified Trainer. Since 2009, Geoffrey has taught thousands of adjusters how to master Xactimate and build accurate, carrier-approved estimates. His experience in both the field and classroom ensures
All Xactimate training courses are led by Geoffrey Conrad, a 20+ year insurance claims professional and nationally recognized Xactimate Certified Trainer. Since 2009, Geoffrey has taught thousands of adjusters how to master Xactimate and build accurate, carrier-approved estimates. His experience in both the field and classroom ensures students gain practical, real-world skills that set them apart in today’s competitive claims industry.
Industry Connections
Industry Connections
Since 2005, Geoffrey has taught thousands of adjusters nationwide, specializing in Xactimate training and real-world claims handling techniques. His expertise has supported adjusters representing leading carriers such as Allstate, State Farm, USAA, and many others. Geoffrey’s courses are designed to deliver practical, hands-on knowledge
Since 2005, Geoffrey has taught thousands of adjusters nationwide, specializing in Xactimate training and real-world claims handling techniques. His expertise has supported adjusters representing leading carriers such as Allstate, State Farm, USAA, and many others. Geoffrey’s courses are designed to deliver practical, hands-on knowledge that prepares adjusters to perform at the highest professional standard in the field.
Additional Training and Services
On-Site Training for IA Firms and Carriers
Conrad Insurance Education offers customized, on-site training designed to strengthen adjuster performance and deliver measurable results. I come directly to your office or training facility to provide targeted instruction tailored to your team's needs.
Available training topics include:
- Xactimate – Practical estimating skills and certification prep
- Customer Experience – Building trust, communication, and policyholder confidence
- Working Supplements with Payment Tracker -Streamlined processes for accuracy and speed
- Contents & Personal Property Estimating – Proven methods for handling complex claims
Contact me today for pricing and to schedule training that equips your team to perform at their best.
Deployment & Support Room Assistance
Conrad Insurance Education provides hands-on support during catastrophe deployments, both in support rooms and in the field. I work side by side with your desk and field adjusters to ensure accuracy, efficiency, and confidence in every claim.
How I can help:
- On-Deployment Training – Real-time coaching and troubleshooting while claims are being handled
- Support Room Assistance – Guidance on estimating, policy interpretation, and carrier requirements
- Adjuster Confidence Building – Helping new and seasoned adjusters stay focused, accurate, and customer-centered
- Quality & Consistency – Reinforcing best practices so every claim reflects your company’s standards
Bringing me into your deployment means fewer errors, faster cycle times, and better results for both carriers and policyholders. Contact me to discuss availability and pricing.